Start Game Error Last Error 997


If you still see this error after you've verified your game files, it is likely that you're trying khổng lồ play a version of the game that is no longer available, such as a press, beta, or alpha version. If this is the case, confirm the version of the game you own is still available khổng lồ play.LS-0013 error when trying to lớn launch Pathfinder: Kingmaker can be fixed by re-installing Royal Ascension DLC

Verify the game files

Verifying your game files ensures your game is installed & updated properly. To lớn verify your trò chơi files:

Open the Epic Games Launcher.Click Library.Click the three dots or right-click on the tile of the game you want to verify.Select Manage from the drop-down box.Click Verify.

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Depending on the size of the game, this process may take a while. Once it’s done, relaunch your game.

Clear the Launcher webcache


Exit the Epic Games Launcher by right-clicking on the system tray icon in the bottom-right corner, và then click Exit.Press Windows key + R & type “%localappdata%” to xuất hiện a file Explorer window.Open the Epic Games Launcher folder.Open the Saved folder.Click the webcache folder, & then delete it.Restart your computer và start the Epic Games Launcher.


Exit the Epic Games Launcher.Open Finder.Click on Go then Go lớn Folder...Type ~/Library/Caches/ và press Enter.Drag the webcache thư mục to the Trash.Press control và click on Trash.Click on Empty Trash.Relaunch the Epic Games Launcher.

Disable background applications

Some background applications may be causing the installation khổng lồ fail. Use this article: How vị I disable background applications that could be interfering with the Epic Games Launcher? to disable your background applications và try again.

Games using another launcher in addition khổng lồ the Epic Games Launcher

If you receive this error with a trò chơi that uses another launcher to run (i.e. Rockstar trò chơi Services, Uplay), vì the following:

Right-click the shortcut for the non-Epic Games launcher (i.e. Uplay), và then click Run as administrator.Right-click the Epic Games Launcher shortcut, và then click on Run as administrator.Click Library in the Epic Games Launcher.Launch the game you want to play.

Confirm the version of the game you own is still available lớn play


Some trò chơi developers release alpha or beta versions of their game that you can play prior lớn the release of the full game. Liên hệ the game developer's tư vấn team khổng lồ find out whether the game you own is still available khổng lồ play.

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Fortnite: Disable administrator privileges

Disabling administrator privileges on all of Fortnite's executables may resolve this error code Here are the steps on how to do this:

Navigate lớn Fortnite's executables (Default location: C:Program FilesEpic GamesFortniteFortniteGameBinariesWin64)For each of the following executable files, right-click on them và select Properties.FortniteClient-Win64-Shipping.exeFortniteClient-Win64-Shipping_BE.exeFortniteClient-Win64-Shipping_EAC.exeFortniteLauncher.exeClick on the Compatibility tab.Uncheck the box next khổng lồ Run this program as an administrator.Click on Apply.Relaunch Fortnite.

Disable your firewalls

Often the quickest way to lớn fix connection problems due to lớn firewalls is lớn temporarily uninstall and/or disable it.

Note: This process is only for troubleshooting. If the connection issue is fixed after removing or disabling your firewall, make sure khổng lồ manually địa chỉ our products as exceptions khổng lồ the firewall and try again.

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Disable Windows FirewallClick on Start.Click on Control Panel.Click on System and Security.Click on Windows Firewall.Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)Under each Network location, select the Turn off Windows Firewall optionUninstall any other firewalls

Using a third party firewall may prevent you from being able to lớn connect lớn the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third các buổi party firewalls temporarily to lớn see if this resolves your issue. If it does resolve the problem, make sure to địa chỉ the following executables as exceptions to lớn your firewall:

Epic Games Launcher

C:Program Files (x86)Epic GamesLauncherEngineBinariesWin64 rifactor.vnLauncher.exeC:Program Files (x86)Epic GamesLauncherEngineBinariesWin32 rifactor.vnLauncher.exe


C:Program FilesEpic GamesFortniteFortniteGameBinariesWin64FortniteClient-Win64-Shipping.exeC:Program FilesEpic GamesFortniteFortniteGameBinariesWin64FortniteClient-Win64-Shipping_BE.exeC:Program FilesEpic GamesFortniteFortniteGameBinariesWin64FortniteClient-Win64-Shipping_EAC.exeC:Program FilesEpic GamesFortniteFortniteGameBinariesWin64FortniteLauncher.exe

Note: Contact your firewall manufacturer for instructions on how to add these as exceptions to lớn it as this varies between them.